Refund Policy for Luna Academy (Courses)

Thank you for choosing Luna Academy for your digital learning needs. We value your satisfaction and are committed to providing a quality experience. Please review our refund policy for digital courses below:

Refund Procedure:

• Upon placing an order, you will receive an email within 24 hours containing access details to the digital courses you've purchased.
• If, within 30 days of the purchase date, you find that the digital course does not meet your expectations, you may request a refund by sending an email to [email protected]
• In the refund request email, please provide the following information:
  • Your full name
  • Order number
  • The reason for your dissatisfaction with the course
• Our customer support team will review your request and respond within 2 business days.

Refund Conditions:

• Refund requests must be made within 30 days of the original purchase date.
• The refund request must be submitted via email to [email protected]
• Refunds will only be issued for the amount paid for the digital course.
• No physical product needs to be returned as the courses are delivered electronically.

Refund Approval:

If your refund is approved, the refund will be processed, and a credit will be automatically applied to your original method of payment within 10 business days.

Contact Information:

For any questions regarding this Refund Policy, please contact us at [email protected]

Please note that this Refund Policy is subject to change, and any updates will be communicated on our website.

Thank you for choosing Luna Academy.